Patient SMS Privacy Notice

Patient SMS Privacy Notice

At Mercie Health, we are committed to maintaining the privacy and security of our patients’ personal information. This Privacy Notice outlines our practices and your choices regarding the use of your information for SMS (Short Message Service) communications.

1. Opt-In: By providing your mobile number, you are opting in to receive SMS communications from Mercie Health. These messages may include appointment reminders, health tips, prescription notifications, and other relevant updates, for a list of our services see here Services – Mercie Health. Your mobile number will only be used for healthcare-related communications and will not be shared with third parties for their marketing purposes.
2. Opt-Out: You may opt-out of receiving SMS communications at any time. To opt-out, reply ‘STOP’ to any message you receive from us or contact our office directly. Once you opt-out, you will no longer receive SMS communications from us. Please note that opting out will not affect other forms of communication such as emails or phone calls.
3. Fees: While Mercie Health does not charge for SMS communications, standard message and data rates may apply depending on your wireless carrier and plan.
4. Privacy: We respect your privacy and are committed to protecting your information. All SMS communications are compliant with the Health Insurance Portability and Accountability Act (HIPAA), which protects your health information from unauthorized use or disclosure.
5. Updates: We may change this Privacy Notice from time to time. Any changes will be effective immediately upon posting of the revised notice on our website.

By opting in to our SMS communications, you acknowledge and agree to the practices outlined in this Privacy Notice. If you have any questions, please contact our office at 832-562-0553.

Your privacy is important to us, and we are committed to providing you with the highest level of service while respecting and protecting your personal information.